RETOUR PORTAL

 

Our returns policy is very simple – we will accept returns for any reason, and issue a refund or store credit. Anything that has been purchased online can be returned to our office.

First we will check if:

  • The labels attached to the item.
  • The items are not damaged.
  • Must be the item you’ve ordered.
  • Must be unworn and unwashed.

 

All products must be returned within 14 days after receiving them.

All products must be unworn and unwashed.

Shipping back to our office is at the customers’ own cost.

 

Regular

Any products purchased in our regular store can be returned and will be fully refunded.

 

SHIPPING

 

In The Netherlands we ship our orders by PostNL. All the orders placed before 16:00 will be delivered the next working day.

 

For worldwide shipping the delivery time depends on the country.

 

SALE

 

Any products purchased at the Sale can’t be refunded.

 

REFUNDS

 

As soon as we have received your return, it will take approximately 7 to 10 business to process your refund.

 

 

ITEMS CARE

 

Take care of your item and wash the item according to the care label. Wash your item inside out. If you don't do this and the item gets washed out, we can’t hold responsible.